Hidden Hurt Domestic Abuse Information

Domestic Abuse Helplines

UK DV Freephone: 08082000247The following list of Domestic Abuse Helplines is by no means exhaustive, so if you know of another one, or if you offer support and provide a helpline number, pleaseby filling in the form on the Resources page!

National Helplines are at the top of the listings, and the Regional Helpline Numbers in England are further down the page. Details for domestic abuse helplines within Wales, Scotland, Ireland and the Channel Islands are at the bottom of the page. At present mainly only numbers in the UK are included.

If any of the numbers have changed, please let me know.

For Women's Aid and National Refuge numbers, please go directly to the website of the National Women's Aid Federation of England.

National Helpline Number

Women's Aid National Domestic Violence Helpline

0345 023 468 Nationwide, 10am-5pm Mon-Fri, also weekends from July 1999. Advice and telephone support provided by highly trained staff and volunteers backed up by a wide range of leaflets and other resources

Accord Catholic Mediation Counselling Services

028 9023 3002

Action Against Abuse of Women and Girls

01243 785948


0181 514 1177


0800 1111

Chinese Information and Advice Centre (CIAC)

020 7692 3697 The Chinese Women Domestic Violence Project at the Chinese Information & Advice Centre (CIAC) in Central London is developing its Outreach Project to support Chinese sufferers of DV. Email: teng@ciac.co.uk

Christian Family Concern

020 8688 0251
Counselling Directory The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service that will hopefully encourage those in distress to seek help. The website also contains a number of sections on emotional disorders (types of distress section) and provides some useful statistics. Every counsellor on the site who has submitted their profile has either sent a copy of their qualifications and insurance cover to us, or is registered with a professional body online with recognised codes of ethics and practice, this way we can be assured of their professionalism.

Divorce, Mediation & Counselling Services

020 7730 2422

Everyman Project

020 7737 6747 Counselling, support and advice to men who are violent or concerned about their violence, and anyone affected by that violence.

Families Anonymous

0800 735 0671

Family Service Units

020 7428 5405

Freecall Message Home

0500 700740

Kiran - Asian Women's Aid

020 8558 1986 Advice, support, refuge for Asian women, and women from other cultures e.g. Turkey, Iran, Morocco, Malaysia etc.


0208 698 9649 Abuse Help Line for male victims only, 7 days per week, 365 days per year. Emergencies only after 10 pm.

Men's Advice Line and Enquiries

020 8 644 9914 Information, support and advice to men experiencing domestic violence. Open from 9am to 10pm, Monday and Wednesday (answerphone at other times). Local projects for men are available in some areas.

National Council for One Parent Families

0800 018 5026
020 7 428 5400
Both numbers operate Mon-Fri 9.15 to 5.15.
Runs an information service for lone parents, other organizations, local authorities and the media

National Domestic Violence Helpline

08457 023468


0800 800500 Free, confidential service for anyone concerned about children at risk offers counseling, information and advice.


01203 228952 Help for Asian women experiencing Domestic Violence

The Pink Practice

07005 968 111 A counselling and psychotherapy practice for lesbian, gay, bisexual and transgender people in Leeds and London. Lines open Mon-Thur 9am-7pm.

Rape/Indecent Assault Crisis Counselling

0800 735 0567

Refuge's 24-hour National Crisis Line

0990 995 443 National crisis line, 24 hours a day, 365 days a year which provides advice and support to those experiencing domestic violence and refers women and children on to the 250 refuges nationwide.


01788 573241
0870 6012121
112 local Relate centres provide couple counselling for those with relationship problems, and psychosexual therapy, and relationship and family education.


08457 909090


0808 800 4444 Emergency access to refuge services.

Survivors (Swindon)

0845 430 9371 Telephone helpline for adult (17+) male survivors of child sexual abuse and adult rape. Answerphone messages are returned as soon as possible.

The Muslim Women's Helpline

0181 9048193
0181 9086715

UK Insolvency Helpline

0800 074 6918 Free & confidential advice on finance and debts. Monday to Saturday 9am - 9pm (Sundays 9.30am - 1pm & 24 hour answerphone)

Women with Learning Disabilities

0181 522 0675

Womens Refuge

0845 702 3468

Victim Supportline

0845 30 30 900 Nationwide lo-call service, 9am-9pm Mon-Fri, 9am-7pm weekends and bank holidays from 9am-5pm; Provides information and support to victims of all reported and unreported crime, including sexual crimes, racial harassment and domestic violence

Victim Support's Male Helpline

0800 328 3623 Freephone number for men, 12 noon to 2 pm, Mon to Fri

Regional Domestic Violence Helpline Numbers


Birmingham Relate

0121 643 1638

Rape and Sexual Violence Project
PO Box 9558
B4 7QE

0121 233 3818 A charity supporting female and male survivors of rape, sexual assault and childhood sexual abuse: offering information, telephone support and face to face counselling (7 days per week). Both male and female counsellors available.


Bristol Crisis Centre

0117 925 1119 A national support phoneline for women in crisis. It is a late night telephone helpline, the available hours being 9pm-12.30am, Friday and Saturday.

Bristol Family Mediation Services

0117 929 2002

Bristol Relate

0117 942 8444

Sexual Abuse Centre

0117 935 1707

Bristol Womankind

0117 922 5236


Cheltenham Family Welfare Association

01242 522180


Cornwall Single Parent Support

01726 65417


Durham Diocesan Family Welfare Council

0191 386 3719

East Anglia

SHE Helpline (East Anglia, Kent & East London) 01702 300006
East Anglian Survivors Enterprise


0800 731 4402

A confidential domestic violence survivors support group for women, based in East Anglia, run by fellow survivors. Groups meet in Kings Lynn, Yarmouth and Norwich. Email ease_2004@hotmail.com

South Essex Rape and Incest Crisis Centre (SERICC) 01375 381322 Provides specialist, holistic, women-centred support, advocacy and counselling to women who have experienced, or are experiencing, sexual violence
SHE Helpline (East Anglia, Kent & East London) 01702 300006
Oldham Family Crisis Group 0161 628 4991 Provides refuge, move-on accommodation, and a residential property for South Asian women with Mental Health needs. 24 hour helpline number.
Juniper Lodge Sexual Assault Response Centre 0116 270 6990 Based on the St Mary’s model, Manchester
SHE Helpline (East Anglia, Kent & East London) 01702 300006
Southall Black Sisters 0181 571 9595 Provides a comprehensive and holistic service to Asian and African-Caribbean women. It provides both crisis intervention and long-term casework. Its resource centre provides information, advice, advocacy, counselling and support. Services are provided to women who have experienced domestic violence, forced marriages, abductions (children and young women), and conflict in the family and community, stranger and acquaintance rapes, and sexual harassment.
Freedom Project, PO Box 50208,
0800 298 9199
dog lying downThe Freedom Project is as pet fostering scheme for women going into refuges or temporary accommodation, providing temporarily foster homes for dogs.
St Mary’s Centre
St Mary’s Hospital,
Hathersage Road,
M13 0JH
0161 276 6515 This Centre accepts self-referrals, has 24-hour telephone access, employs crisis/advocacy workers and counsellors and is embedded in the NHS infrastructure. St Mary’s provides a comprehensive and co-ordinated forensic, counselling and medical aftercare service to survivors of rape or sexual assault. Survivors are provided with information on relevant services, and with support through the court process where required.


Reach Project
Rhonda Cross Centre,
18 Jesmond Road, Newcastle upon Tyne

0191 212 1551
Newham Asian Women’s Project 0181 472 0528 Adopts a holistic approach to support services for women who have experienced domestic violence. As well as advice and support they offer employment training to help women rebuild their lives
Nottingham Women’s Aid Advice Centre 0115 947 6490
Nottingham Women’s Centre 0115 941 1475 Provides a range of women’s community initiatives and self-help projects, as well as a specialist helpline, outreach and advice services for women experiencing domestic violence and rape.
Oxfordshire Mind 01856 251152 Provide an evening helpline called the Crisis Line to people experiencing distress. The line operates every night from 7.00 p.m. to 1.00 a.m. every night of the year. The line is staffed by trained volunteers who listen, talk through problems, offer practical suggestions, give information and help to contact other services.
Rape Crisis 02392 669516
PO BOX 367,
S1 1HX
0114 2555740 Provide safe accommodation for Asian women and children fleeing from domestic abuse. Also provide outreach service for Asian women who live in Sheffield.
Sheaf Domestic Violence Project 0114 249 8881
0114 249 8882
Works directly with women, children and Men who have been or still are suffering from domestic violence. Offers face to face visits, an escort service to court / hospital / etc
Tayside Couple Counselling 01382 640123
Unit 27,
The Dudson Centre,
Hope Street,
Hanley, Stoke-on-Trent
01782 221000 A counselling and support service for women and girls who have been affected by rape, sexual and domestic violence whether recently or in the past. The counselling service is free, and is provided by women for women and girls. This service also includes anyone who is indirectly affected by sexual violence.
Also runs free confidence building course for women and provides training for workers or interested parties in Responing to Disclosure, and Honour Related Violence.
ARC 01925 244281 A specialist, non-gendered service offering a range of information and advice, emotional support, counselling and resources to anyone affected by the issue of Domestic Violence - women, men, young people and family members.
West Yorkshire
STAR (Surviving Trauma After Rape) 01924 292 361
Rape Support 0808 800 1144
Rape Crisis Helpline 01962 848024

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Wales domestic abuse helplines

Wales Domestic Abuse Helpline
PO Box 82
LL54 6ZH
0808 80 10 800 The Wales Domestic Abuse Helpline is the national free support and information service for women, children and men in Wales who are experiencing or who have experienced abuse at the hands of someone close to them. Freephone 24 hours. Welsh and English spoken, access to interpreters for other languages. BT Type Talk Service.
Blaenau Gwent Domestic Abuse Services 01495 304477 A voluntary organisation that provides a free and confidential information and support service to those affected by domestic abuse in Blaenau Gwent. Open Monday to Friday between the hours of 9.30 am and 4.30 pm
Women's Aid Monmouthshire 01873 859011 24 hour helpline available plus a lot more support. Check out their website for more info by clicking here
The Buster Foundation
07722 361825 Provides emergency, temporary foster homes for the pets of the women and children needing to go into a refuge or escape a violent home. Email: thebusterfoundation@hotmail.co.uk

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Scotland - domestic abuse helplines

Scottish Domestic Abuse Helpline

0800 027 1234

Lines open 10 am to 12 midnight every day of the year. During the hours of 10 am to 2 pm and 10 pm to midnight we offer a text phone service using the same number. This is a freephone number which does not show on telephone bills. Calls are answered by women who offer confidential information and support to anyone affected by domestic abuse.

Scottish Women's Aid 0131 475 2372 Support, information and safe refuge to women experiencing domestic abuse.

Border Women's Aid
10 Exchange Street,

01835 863514 Offering support, information and a safe refuge for women and children experiencing domestic violence.
Fax: 01835 863878.


Women's Rape and Sexual Abuse Centre
PO Box 83
01382 201291 Helpline opening times - Monday 12-2pm, Tuesday 10am-12pm, Wednesday and Friday 7pm - 9pm, Thursday 2pm - 4pm.
Answering machine at other times.
International Women’s Centre 01382 462058


Dunfermline Area Abuse Survivors Project 01383 739084


Darnley Street Family Centre 0141 424 3920

Ireland - domestic abuse helplines

Women's Aid Northern Ireland 01232 331818  
Donegal Women's Refuge Group (D.D.V.S.) (074) 26267 The D.D.V.S. provides: Accommodation, 24 hour line helpline; 15 Locally-based Clinic Services where you can meet with a trained worker for information, support, court accompaniment, counselling etc.
Aoibhneas 01-867-0701 Provides facilities, professional help and support including
counselling and a 24-hour help-line to women and men who are suffering from Violence in the Home. Based in Dublin.

Channel Islands - domestic abuse helplines

Women's Aid Jersey 0800 735 6836  

Return from Domestic Abuse Helplines to Domestic Violence Resources

In This Section:

Related Pages:

Recommended Reading:

Living with the Dominator by Pat Craven is the book to accompany the Freedom Programme in the UK. This book should be compulsory in schools - the information is so clear and so obvious and such an eye-opener! After studying domestic violence issues for years, this is the one book which finally enabled me to click it all into place and answer all my whys. Just read it:

To order in the US: Living With the Dominator (Kindle version only - and well worth buying a Kindle just to get this book!)

To order in the UK: Living with the Dominator: A Book About the Freedom Programme: 1

Life after getting out of an abusive relationship often continues to be a struggle, and It's My Life Now offers guidance to overcoming common pitfalls, blending worksheets with insights on self exploration and ongoing growth. From handling feels of loss and guilt to overcoming feelings associated with having loved an abuser, this book continues to offer invaluable lessons and be a real source of help and strength:

To order in the US: It's My Life Now: Starting Over After an Abusive Relationship or Domestic Violence, 2nd Edition

To order in the UK: It's My Life Now

Click on the donate botton below to support Hidden Hurt. Thanks you.

UK National Domestic Violence Freephone number 0808 2000 247

According to therapist Engel "even the most loving person" is capable of emotional abuse-that is, "any non-physical behavior designed to control, intimidate, subjugate, demean, punish, or isolate." In a reasoned, sensible tone, she encourages readers to become responsible for their behavior and for changing it. Identified are ten "patterns of abuse" (verbal assault, character assassination, etc.), different kinds of abusive relationships, action steps for cessation, and suggestions for recovery. Engel clearly shows how this type of abuse, either intentional or unconscious leads to low self-esteem and misery for one or both partners. Engel also looks at the difficult relationships where one partner suffers from Personality Disorder. A difficult and draining yet important read for those who suspect that their relationship has entered abusive territory, this book is highly recommended.

To order in the US: The Emotionally Abusive Relationship: How to Stop Being Abused and How to Stop Abusing (Paperback or Kindle version avaialble - and well worth buying the kindle to be able to start reading immediately!)

To order in the UK: The Emotionally Abusive Relationship: How to Stop Being Abused and How to Stop Abusing

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