Domestic Abuse Helplines

UK DV Freephone: 08082000247 The following list of Domestic Abuse Helplines is by no means exhaustive, so if you know of another one, or if you offer support and provide a helpline number, pleaseby filling in the form on the Resources page!

National Helplines are at the top of the listings, and the Regional Helpline Numbers in England are further down the page. Details for domestic abuse helplines within Wales, Scotland, Ireland and the Channel Islands are at the bottom of the page. At present mainly only numbers in the UK are included.

If any of the numbers have changed, please let me know.

For Women's Aid and National Refuge numbers, please go directly to the website of the National Women's Aid Federation of England.

National Helpline Number

Women's Aid National Domestic Violence Helpline	0345 023 468	Nationwide, 10am-5pm Mon-Fri, also weekends from July 1999. Advice and telephone support provided by highly trained staff and volunteers backed up by a wide range of leaflets and other resources
Accord Catholic Mediation Counselling Services	028 9023 3002
Action Against Abuse of Women and Girls	01243 785948
Careline	0181 514 1177
Childline	0800 1111
Chinese Information and Advice Centre (CIAC)	020 7692 3697	The Chinese Women Domestic Violence Project at the Chinese Information & Advice Centre (CIAC) in Central London is developing its Outreach Project to support Chinese sufferers of DV. Email: teng@ciac.co.uk
Christian Family Concern	020 8688 0251
Counselling Directory	The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service that will hopefully encourage those in distress to seek help. The website also contains a number of sections on emotional disorders (types of distress section) and provides some useful statistics. Every counsellor on the site who has submitted their profile has either sent a copy of their qualifications and insurance cover to us, or is registered with a professional body online with recognised codes of ethics and practice, this way we can be assured of their professionalism.
Divorce, Mediation & Counselling Services	020 7730 2422
Everyman Project	020 7737 6747	Counselling, support and advice to men who are violent or concerned about their violence, and anyone affected by that violence.
Families Anonymous	0800 735 0671
Family Service Units	020 7428 5405
Freecall Message Home	0500 700740
Kiran - Asian Women's Aid	020 8558 1986	Advice, support, refuge for Asian women, and women from other cultures e.g. Turkey, Iran, Morocco, Malaysia etc.
man2man	0208 698 9649	Abuse Help Line for male victims only, 7 days per week, 365 days per year. Emergencies only after 10 pm.
Men's Advice Line and Enquiries	020 8 644 9914	Information, support and advice to men experiencing domestic violence. Open from 9am to 10pm, Monday and Wednesday (answerphone at other times). Local projects for men are available in some areas.
National Council for One Parent Families	0800 018 5026 020 7 428 5400	Both numbers operate Mon-Fri 9.15 to 5.15. Runs an information service for lone parents, other organizations, local authorities and the media
National Domestic Violence Helpline	08457 023468
NSPCC	0800 800500	Free, confidential service for anyone concerned about children at risk offers counseling, information and advice.
Panahghar	01203 228952	Help for Asian women experiencing Domestic Violence
The Pink Practice	07005 968 111	A counselling and psychotherapy practice for lesbian, gay, bisexual and transgender people in Leeds and London. Lines open Mon-Thur 9am-7pm.
Rape/Indecent Assault Crisis Counselling	0800 735 0567
Refuge's 24-hour National Crisis Line	0990 995 443	National crisis line, 24 hours a day, 365 days a year which provides advice and support to those experiencing domestic violence and refers women and children on to the 250 refuges nationwide.
Relate	01788 573241 0870 6012121	112 local Relate centres provide couple counselling for those with relationship problems, and psychosexual therapy, and relationship and family education.
Samaritans	08457 909090
Shelterline	0808 800 4444	Emergency access to refuge services.
Survivors (Swindon)	0845 430 9371	Telephone helpline for adult (17+) male survivors of child sexual abuse and adult rape. Answerphone messages are returned as soon as possible.
The Muslim Women's Helpline	0181 9048193 0181 9086715
UK Insolvency Helpline	0800 074 6918	Free & confidential advice on finance and debts. Monday to Saturday 9am - 9pm (Sundays 9.30am - 1pm & 24 hour answerphone)
Women with Learning Disabilities	0181 522 0675
Womens Refuge	0845 702 3468
Victim Supportline	0845 30 30 900	Nationwide lo-call service, 9am-9pm Mon-Fri, 9am-7pm weekends and bank holidays from 9am-5pm; Provides information and support to victims of all reported and unreported crime, including sexual crimes, racial harassment and domestic violence
Victim Support's Male Helpline	0800 328 3623	Freephone number for men, 12 noon to 2 pm, Mon to Fri

Regional Domestic Violence Helpline Numbers

Birmingham
Birmingham Relate	0121 643 1638
Rape and Sexual Violence Project PO Box 9558 Birmingham B4 7QE	0121 233 3818	A charity supporting female and male survivors of rape, sexual assault and childhood sexual abuse: offering information, telephone support and face to face counselling (7 days per week). Both male and female counsellors available.
Bristol
Bristol Crisis Centre	0117 925 1119	A national support phoneline for women in crisis. It is a late night telephone helpline, the available hours being 9pm-12.30am, Friday and Saturday.
Bristol Family Mediation Services	0117 929 2002
Bristol Relate	0117 942 8444
Sexual Abuse Centre	0117 935 1707
Bristol Womankind	0117 922 5236
Cheltenham
Cheltenham Family Welfare Association	01242 522180
Cornwall
Cornwall Single Parent Support	01726 65417
Durham
Durham Diocesan Family Welfare Council	0191 386 3719
East Anglia
SHE Helpline (East Anglia, Kent & East London)	01702 300006
E.A.S.E East Anglian Survivors Enterprise	Freephone 0800 731 4402	A confidential domestic violence survivors support group for women, based in East Anglia, run by fellow survivors. Groups meet in Kings Lynn, Yarmouth and Norwich. Email ease_2004@hotmail.com

Essex
South Essex Rape and Incest Crisis Centre (SERICC)	01375 381322	Provides specialist, holistic, women-centred support, advocacy and counselling to women who have experienced, or are experiencing, sexual violence
Kent
SHE Helpline (East Anglia, Kent & East London)	01702 300006
Lancashire
Oldham Family Crisis Group	0161 628 4991	Provides refuge, move-on accommodation, and a residential property for South Asian women with Mental Health needs. 24 hour helpline number.
Leicestershire
Juniper Lodge Sexual Assault Response Centre	0116 270 6990	Based on the St Mary’s model, Manchester
London
SHE Helpline (East Anglia, Kent & East London)	01702 300006
Southall Black Sisters	0181 571 9595	Provides a comprehensive and holistic service to Asian and African-Caribbean women. It provides both crisis intervention and long-term casework. Its resource centre provides information, advice, advocacy, counselling and support. Services are provided to women who have experienced domestic violence, forced marriages, abductions (children and young women), and conflict in the family and community, stranger and acquaintance rapes, and sexual harassment.
Freedom Project, PO Box 50208, London, EC1V 7XP	0800 298 9199	The Freedom Project is as pet fostering scheme for women going into refuges or temporary accommodation, providing temporarily foster homes for dogs.
Manchester
St Mary’s Centre St Mary’s Hospital, Hathersage Road, Manchester M13 0JH	0161 276 6515	This Centre accepts self-referrals, has 24-hour telephone access, employs crisis/advocacy workers and counsellors and is embedded in the NHS infrastructure. St Mary’s provides a comprehensive and co-ordinated forensic, counselling and medical aftercare service to survivors of rape or sexual assault. Survivors are provided with information on relevant services, and with support through the court process where required.
Newcastle
Reach Project Rhonda Cross Centre, 18 Jesmond Road, Newcastle upon Tyne NE2 4PQ	0191 212 1551
Newham Asian Women’s Project	0181 472 0528	Adopts a holistic approach to support services for women who have experienced domestic violence. As well as advice and support they offer employment training to help women rebuild their lives
Nottingham
Nottingham Women’s Aid Advice Centre	0115 947 6490
Nottingham Women’s Centre	0115 941 1475	Provides a range of women’s community initiatives and self-help projects, as well as a specialist helpline, outreach and advice services for women experiencing domestic violence and rape.
Oxfordshire
Oxfordshire Mind	01856 251152	Provide an evening helpline called the Crisis Line to people experiencing distress. The line operates every night from 7.00 p.m. to 1.00 a.m. every night of the year. The line is staffed by trained volunteers who listen, talk through problems, offer practical suggestions, give information and help to contact other services.
Portsmouth
Rape Crisis	02392 669516
Sheffield
Ashiana, PO BOX 367, Sheffield, S1 1HX	0114 2555740	Provide safe accommodation for Asian women and children fleeing from domestic abuse. Also provide outreach service for Asian women who live in Sheffield.
Sheaf Domestic Violence Project	0114 249 8881 0114 249 8882	Works directly with women, children and Men who have been or still are suffering from domestic violence. Offers face to face visits, an escort service to court / hospital / etc
Tayside Couple Counselling	01382 640123
Stoke-on-Trent
SAVANA Unit 27, The Dudson Centre, Hope Street, Hanley, Stoke-on-Trent ST1 5DD	01782 221000	A counselling and support service for women and girls who have been affected by rape, sexual and domestic violence whether recently or in the past. The counselling service is free, and is provided by women for women and girls. This service also includes anyone who is indirectly affected by sexual violence. Also runs free confidence building course for women and provides training for workers or interested parties in Responing to Disclosure, and Honour Related Violence.
Warrington
ARC	01925 244281	A specialist, non-gendered service offering a range of information and advice, emotional support, counselling and resources to anyone affected by the issue of Domestic Violence - women, men, young people and family members.
West Yorkshire
STAR (Surviving Trauma After Rape)	01924 292 361
Wiltshire
Rape Support	0808 800 1144
Winchester
Rape Crisis Helpline	01962 848024

Wales domestic abuse helplines

Wales Domestic Abuse Helpline PO Box 82 Caernarfon LL54 6ZH	0808 80 10 800	The Wales Domestic Abuse Helpline is the national free support and information service for women, children and men in Wales who are experiencing or who have experienced abuse at the hands of someone close to them. Freephone 24 hours. Welsh and English spoken, access to interpreters for other languages. BT Type Talk Service.
Blaenau Gwent Domestic Abuse Services	01495 304477	A voluntary organisation that provides a free and confidential information and support service to those affected by domestic abuse in Blaenau Gwent. Open Monday to Friday between the hours of 9.30 am and 4.30 pm
Women's Aid Monmouthshire	01873 859011	24 hour helpline available plus a lot more support. Check out their website for more info by clicking here
The Buster Foundation	07722 361825	Provides emergency, temporary foster homes for the pets of the women and children needing to go into a refuge or escape a violent home. Email: thebusterfoundation@hotmail.co.uk

Scotland - domestic abuse helplines

Scottish Domestic Abuse Helpline	0800 027 1234	Lines open 10 am to 12 midnight every day of the year. During the hours of 10 am to 2 pm and 10 pm to midnight we offer a text phone service using the same number. This is a freephone number which does not show on telephone bills. Calls are answered by women who offer confidential information and support to anyone affected by domestic abuse.
Scottish Women's Aid	0131 475 2372	Support, information and safe refuge to women experiencing domestic abuse.
Border Women's Aid 10 Exchange Street, Jedburgh TD8 6BH	01835 863514	Offering support, information and a safe refuge for women and children experiencing domestic violence. Fax: 01835 863878.
Dundee
Women's Rape and Sexual Abuse Centre PO Box 83 Dundee DD1 4YZ	01382 201291	Helpline opening times - Monday 12-2pm, Tuesday 10am-12pm, Wednesday and Friday 7pm - 9pm, Thursday 2pm - 4pm. Answering machine at other times.
International Women’s Centre	01382 462058
Dunfermline
Dunfermline Area Abuse Survivors Project	01383 739084
Glasgow
Darnley Street Family Centre	0141 424 3920

Ireland - domestic abuse helplines

Women's Aid Northern Ireland	01232 331818
Donegal Women's Refuge Group (D.D.V.S.)	(074) 26267	The D.D.V.S. provides: Accommodation, 24 hour line helpline; 15 Locally-based Clinic Services where you can meet with a trained worker for information, support, court accompaniment, counselling etc.
Aoibhneas	01-867-0701	Provides facilities, professional help and support including counselling and a 24-hour help-line to women and men who are suffering from Violence in the Home. Based in Dublin.

Channel Islands - domestic abuse helplines

Women's Aid Jersey	0800 735 6836

Return from Domestic Abuse Helplines to Domestic Violence Resources

In This Section:

DV Resources
Helplines
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DVDs & Films
Freedom Programme

Domestic Abuse Helplines

Regional Domestic Violence Helpline Numbers

Birmingham

Bristol

Cheltenham

Cornwall

Durham

East Anglia

Newcastle

Wales domestic abuse helplines

Scotland - domestic abuse helplines

Scottish Domestic Abuse Helpline

0800 027 1234

Dundee

Dunfermline

Glasgow

Ireland - domestic abuse helplines

Channel Islands - domestic abuse helplines

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