Helpline Telephone Numbers
 The
following list of National Helplines is by no means exhaustive,
so if you know of another one, or if you offer support and provide
a helpline number, please contact me!
National Helplines are at the top of the
listings, and the Regional Helpline Numbers
in England are further down the page. Details for Helplines
within Wales, Scotland,
Ireland and the Channel
Islands are at the bottom of the page. At present mainly only
numbers in the UK are included.
If any of the numbers have changed, please
let me know.
For Women's Aid and National Refuge numbers, please
go directly to the website of the National
Women's Aid Federation of England.
National Helpline Number
Women's Aid National Domestic
Violence Helpline |
0345 023 468 |
Nationwide, 10am-5pm Mon-Fri, also weekends
from July 1999. Advice and telephone support provided by highly
trained staff and volunteers backed up by a wide range of leaflets and other resources |
Accord Catholic Mediation Counselling
Services |
028 9023 3002 |
Action Against Abuse of Women
and Girls |
01243 785948 |
Careline |
0181 514 1177 |
Childline |
0800 1111 |
Chinese Information and Advice
Centre (CIAC) |
020 7692 3697 |
The Chinese Women Domestic Violence Project
at the Chinese Information & Advice Centre (CIAC) in Central
London is developing its Outreach Project to support Chinese
sufferers of DV. Email: teng@ciac.co.uk
|
Christian Family Concern |
020 8688 0251 |
| Counselling
Directory |
The purpose of the site is ultimately
to provide the UK with a huge counselling support network, enabling
those in distress to find a counsellor close to them and appropriate
for their needs. This is a free, confidential service that will
hopefully encourage those in distress to seek help. The website
also contains a number of sections on emotional disorders (types
of distress section) and provides some useful statistics. Every
counsellor on the site who has submitted their profile has either
sent a copy of their qualifications and insurance cover to us,
or is registered with a professional body online with recognised
codes of ethics and practice, this way we can be assured of
their professionalism. |
Divorce, Mediation & Counselling
Services |
020 7730 2422 |
Everyman Project |
020 7737 6747 |
Counselling, support and advice to men who
are violent or concerned about their violence, and anyone affected
by that violence. |
Families Anonymous |
0800 735 0671 |
Family Service Units |
020 7428 5405 |
Freecall Message Home |
0500 700740 |
Kiran - Asian Women's Aid |
020 8558 1986 |
Advice, support, refuge for Asian
women, and women from other cultures e.g. Turkey, Iran, Morocco,
Malaysia etc. |
man2man |
0208 698 9649 |
Abuse Help Line for male victims only, 7 days
per week, 365 days per year. Emergencies only after 10 pm. |
Men's Advice Line and
Enquiries |
020 8 644 9914 |
Information, support and advice to men experiencing
domestic violence. Open from 9am to 10pm, Monday and Wednesday
(answerphone at other times). Local projects for men are available
in some areas. |
| Men's Aid |
0871 223 9986 |
Providing support and advice for men experiencing
domestic violence. |
National Council for One Parent
Families |
0800 018 5026
020 7 428 5400 |
Both numbers operate Mon-Fri 9.15 to 5.15.
Runs an information service for lone parents, other organizations,
local authorities and the media
|
National Domestic Violence
Helpline |
08457 023468 |
NSPCC |
0800 800500 |
Free, confidential service for anyone concerned
about children at risk offers counseling, information and advice.
|
Panahghar |
01203 228952 |
Help for Asian women experiencing Domestic
Violence |
The Pink Practice |
07005 968 111 |
A counselling and psychotherapy practice for
lesbian, gay, bisexual and transgender people in Leeds and London.
Lines open Mon-Thur 9am-7pm. |
Rape/Indecent Assault Crisis
Counselling |
0800 735 0567 |
Refuge's 24-hour National
Crisis Line |
0990 995 443 |
National crisis line, 24 hours a day, 365
days a year which provides advice and support to those experiencing
domestic violence and refers women and children on to the 250
refuges nationwide. |
Relate |
01788 573241
0870 6012121 |
112 local Relate centres provide couple counselling
for those with relationship problems, and psychosexual therapy,
and relationship and family education. |
Samaritans |
08457 909090 |
Shelterline |
0808 800 4444 |
Emergency access to refuge services. |
Survivors
(Swindon) |
0845 430 9371 |
Telephone helpline for adult (17+) male survivors
of child sexual abuse and adult rape. Answerphone messages are
returned as soon as possible. |
The Muslim Women's Helpline
|
0181 9048193
0181 9086715 |
UK Insolvency Helpline |
0800 074 6918 |
Free & confidential advice on finance
and debts. Monday to Saturday 9am - 9pm (Sundays 9.30am - 1pm
& 24 hour answerphone) |
Women with Learning Disabilities |
0181 522 0675 |
Womens Refuge |
0845 702 3468 |
Victim Supportline |
0845 30 30 900 |
Nationwide lo-call service, 9am-9pm Mon-Fri,
9am-7pm weekends and bank holidays from 9am-5pm; Provides information
and support to victims of all reported and unreported crime,
including sexual crimes, racial harassment and domestic violence |
Victim Support's Male
Helpline |
0800 328 3623 |
Freephone number for men, 12 noon
to 2 pm, Mon to Fri |
Regional Helpline Numbers
Birmingham |
Birmingham Relate |
0121 643 1638 |
| Rape and Sexual Violence Project
PO Box 9558
Birmingham
B4 7QE |
0121 233 3818 |
A charity supporting female and
male survivors of rape, sexual assault and childhood sexual
abuse: offering information, telephone support and face to face
counselling (7 days per week). Both male and female counsellors
available. |
Bristol |
Bristol Crisis Centre |
0117 925 1119 |
A national support phoneline for women in
crisis. It is a late night telephone helpline, the available
hours being 9pm-12.30am, Friday and Saturday. |
Bristol Family Mediation Services |
0117 929 2002 |
Bristol Relate |
0117 942 8444 |
Sexual Abuse Centre |
0117 935 1707 |
Bristol Womankind |
0117 922 5236 |
Cheltenham |
Cheltenham Family Welfare Association |
01242 522180 |
Cornwall |
Cornwall Single Parent Support |
01726 65417 |
Durham |
Durham Diocesan Family Welfare
Council |
0191 386 3719 |
East Anglia |
| SHE Helpline (East Anglia, Kent
& East London) |
01702 300006 |
E.A.S.E
East Anglian Survivors Enterprise
|
Freephone
0800 731 4402 |
A confidential domestic violence survivors
support group for women, based in East Anglia, run by fellow
survivors. Groups meet in Kings Lynn, Yarmouth and Norwich.
Email ease_2004@hotmail.com
|
| |
| Essex |
| South Essex Rape and Incest Crisis
Centre (SERICC) |
01375 381322 |
Provides specialist, holistic, women-centred
support, advocacy and counselling to women who have experienced,
or are experiencing, sexual violence |
| Kent |
| SHE Helpline (East Anglia, Kent
& East London) |
01702 300006 |
| Lancashire |
| Oldham Family Crisis Group |
0161 628 4991 |
Provides refuge, move-on accommodation, and
a residential property for South Asian women with Mental Health
needs. 24 hour helpline number. |
| Leicestershire |
| Juniper Lodge Sexual Assault Response
Centre |
0116 270 6990 |
Based on the St Mary’s model, Manchester |
| London |
| SHE Helpline (East Anglia, Kent
& East London) |
01702 300006 |
| Southall Black Sisters |
0181 571 9595 |
Provides a comprehensive and holistic service
to Asian and African-Caribbean women. It provides both crisis
intervention and long-term casework. Its resource centre provides
information, advice, advocacy, counselling and support. Services
are provided to women who have experienced domestic violence,
forced marriages, abductions (children and young women), and
conflict in the family and community, stranger and acquaintance
rapes, and sexual harassment. |
Freedom
Project, PO Box 50208,
London,
EC1V 7XP |
0800 298 9199 |
 The
Freedom Project is as pet fostering scheme for women going
into refuges or temporary accommodation, providing temporarily
foster homes for dogs. |
| Manchester |
St Mary’s Centre
St Mary’s Hospital,
Hathersage Road,
Manchester
M13 0JH
|
0161 276 6515 |
This Centre accepts self-referrals, has 24-hour
telephone access, employs crisis/advocacy workers and counsellors
and is embedded in the NHS infrastructure. St Mary’s provides
a comprehensive and co-ordinated forensic, counselling and medical
aftercare service to survivors of rape or sexual assault. Survivors
are provided with information on relevant services, and with
support through the court process where required. |
Newcastle |
Reach Project
Rhonda Cross Centre,
18 Jesmond Road, Newcastle upon Tyne
NE2 4PQ
|
0191 212 1551 |
| Newham Asian Women’s Project
|
0181 472 0528 |
Adopts a holistic approach to support services
for women who have experienced domestic violence. As well as
advice and support they offer employment training to help women
rebuild their lives |
| Nottingham |
| Nottingham Women’s Aid Advice
Centre |
0115 947 6490 |
| Nottingham Women’s Centre
|
0115 941 1475 |
Provides a range of women’s community
initiatives and self-help projects, as well as a specialist
helpline, outreach and advice services for women experiencing
domestic violence and rape. |
| Oxfordshire |
| Oxfordshire
Mind |
01856 251152 |
Provide an evening helpline called the Crisis
Line to people experiencing distress. The line operates every
night from 7.00 p.m. to 1.00 a.m. every night of the year. The
line is staffed by trained volunteers who listen, talk through
problems, offer practical suggestions, give information and
help to contact other services. |
| Portsmouth |
| Rape Crisis |
02392 669516 |
| Sheffield |
Ashiana,
PO BOX 367,
Sheffield,
S1 1HX |
0114 2555740 |
Provide safe accommodation for Asian
women and children fleeing from domestic abuse. Also provide
outreach service for Asian women who live in Sheffield. |
| Sheaf Domestic Violence Project
|
0114 249 8881
0114 249 8882 |
Works directly with women, children and Men
who have been or still are suffering from domestic violence.
Offers face to face visits, an escort service to court / hospital
/ etc |
| Tayside Couple Counselling |
01382 640123 |
| Stoke-on-Trent |
SAVANA
Unit 27,
The Dudson Centre,
Hope Street,
Hanley, Stoke-on-Trent
ST1 5DD
|
01782 221000 |
A counselling and support service
for women and girls who have been affected by rape, sexual and
domestic violence whether recently or in the past. The counselling
service is free, and is provided by women for women and girls.
This service also includes anyone who is indirectly affected
by sexual violence.
Also runs free confidence building course for women and provides
training for workers or interested parties in Responing to Disclosure,
and Honour Related Violence. |
| Warrington |
| ARC |
01925 244281 |
A specialist, non-gendered service offering
a range of information and advice, emotional support, counselling
and resources to anyone affected by the issue of Domestic Violence
- women, men, young people and family members. |
| West Yorkshire |
| STAR (Surviving Trauma After Rape) |
01924 292 361 |
| Wiltshire |
| Rape Support |
0808 800 1144 |
| Winchester |
| Rape Crisis Helpline |
01962 848024 |
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Wales
Wales
Domestic Abuse Helpline
PO Box 82
Caernarfon
LL54 6ZH |
0808 80 10 800 |
The Wales Domestic Abuse Helpline is the national
free support and information service for women, children and
men in Wales who are experiencing or who have experienced abuse
at the hands of someone close to them. Freephone 24 hours. Welsh
and English spoken, access to interpreters for other languages.
BT Type Talk Service. |
| Blaenau
Gwent Domestic Abuse Services |
01495 304477 |
A voluntary organisation that provides a free
and confidential information and support service to those affected
by domestic abuse in Blaenau Gwent. Open Monday to Friday between
the hours of 9.30 am and 4.30 pm |
| Women's
Aid Monmouthshire |
01873 859011 |
24 hour helpline available plus a lot more
support. Check out their website for more info by clicking here |
The Buster Foundation
|
07722 361825 |
Provides
emergency, temporary foster homes for the pets of the women
and children needing to go into a refuge or escape a violent
home. Email: thebusterfoundation@hotmail.co.uk |
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Scotland
Scottish Domestic Abuse Helpline |
0800 027 1234 |
Lines open 10 am to 12 midnight every day
of the year. During the hours of 10 am to 2 pm and 10 pm to
midnight we offer a text phone service using the same number.
This is a freephone number which does not show on telephone
bills. Calls are answered by women who offer confidential
information and support to anyone affected by domestic abuse. |
| Scottish Women's Aid |
0131 475 2372 |
Support, information and safe refuge to women
experiencing domestic abuse. |
Border
Women's Aid
10 Exchange Street,
Jedburgh
TD8 6BH |
01835 863514 |
Offering support, information and a safe refuge
for women and children experiencing domestic violence.
Fax: 01835 863878. |
Dundee |
Women's Rape and Sexual Abuse Centre
PO Box 83
Dundee
DD1 4YZ |
01382 201291 |
Helpline opening times - Monday 12-2pm, Tuesday
10am-12pm, Wednesday and Friday 7pm - 9pm, Thursday 2pm - 4pm.
Answering machine at other times. |
| International Women’s Centre |
01382 462058 |
Dunfermline |
| Dunfermline Area Abuse Survivors
Project |
01383 739084 |
Glasgow |
| Darnley Street Family Centre |
0141 424 3920 |
|
Ireland
| Women's Aid Northern Ireland |
01232 331818 |
|
| Donegal
Women's Refuge Group (D.D.V.S.) |
(074) 26267 |
The D.D.V.S. provides: Accommodation, 24 hour
line helpline; 15 Locally-based Clinic Services where you can
meet with a trained worker for information, support, court accompaniment,
counselling etc. |
| Aoibhneas |
01-867-0701 |
Provides facilities, professional help and
support including
counselling and a 24-hour help-line to women and men who are
suffering from Violence in the Home. Based in Dublin. |
|
Channel Islands
| Women's Aid Jersey |
0800 735 6836 |
|
|
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